Proof,
not promises.

Email

Case studyManaged email

01 / 02

Ellerman House

Luxury Hospitality · Cape Town

How consistent email marketing nearly doubled click rate for Ellerman House.

+10%Open-rate lift

≈2×Click-rate increase

MonthlyPlanning cadence

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Case studyManaged email

02 / 02

Block & Chisel

Retail & Homeware

Moving Block & Chisel beyond open rates: click-led optimisation and an evening send window that converts.

+34%Click-to-conversion rate

6pmOptimal send window

−45%Reporting-noise reduction

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Strategy

Case studyStrategy

01 / 03

Carfind.co.za

Automotive Marketplace · South Africa

How Carfind.co.za boosted Gmail deliverability and engagement with staggered sending.

Gmail-firstAudience composition

↑ PlacementInbox vs. promotions

StrongerOpen & click rates

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Case studyStrategy

02 / 03

Jubez Digital

Marketing Agency · South Africa

How a local, responsive partnership unlocked the email roadmap for the Jubez Digital agency team.

SwiftOnboarding to first send

LocalResponsive support team

ScalableMulti-client confidence

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PerspectiveStrategy

03 / 03

Email isn't dead, it's misunderstood

Perspective · Omnichannel

Email isn't dead. It's just being asked to do the wrong job.

DepthWhat email is for

SpeedWhat WhatsApp & SMS are for

ReachWhat social is for

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Nurture

Case studyLead nurturing

01 / 02

Aldo

Retail & Fashion

How Aldo turned inactive subscribers into real results with a clean list and a consistent cadence.

CleanerSubscriber database

↑ InboxDeliverability & placement

ConsistentCampaign cadence

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Case studyLead nurturing

02 / 02

Wits Plus

Higher Education

Turning lead nurturing into a structured enrolment system for Wits Plus.

+41%Enquiry-to-application rate

8Behavioural triggers shipped

0Manual segmenting after launch

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WhatsApp & SMS

Case studyWhatsApp & SMS

01 / 02

South African Education Network

Private Education

Turning WhatsApp into a high-engagement channel for a South African education network.

97%WhatsApp read rate

4.2×Reply rate vs. email

0.6%Opt-out rate

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PerspectiveWhatsApp & SMS

02 / 02

WhatsApp is a strategy, not a messaging app

Perspective · WhatsApp Business

WhatsApp is a strategy, not a messaging app. The brands winning right now know the difference.

5Pillars of the framework

98%Typical WhatsApp read rate

ConversationalVoice, not corporate

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Mixed set. Case studies marked “Case study” are drawn from real client engagements; metrics on unnamed or anonymised programmes are representative composites. Pieces marked “Perspective” are editorial thinking from the Inboxd team. Named client work is published under client-approved terms only.